India has taken a lead on OBD-2 by requiring on-board diagnostics for motorbikes (BS6 Phase II / OBD evolution). It is effectively standardizing how service tools connect to vehicles, including a mandated diagnostic connector design in the regulations. (Autocar India)
For OEMs and large dealer networks, that creates a new operational reality:
Software updates are no longer occasional “campaign events”—they are routine lifecycle maintenance.
Diagnostics must happen faster, with fewer “no fault found” visits.
Field service has to work reliably even when vehicles are offline or in poor-coverage regions.
Excelfore’s approach is to use a compact OBD dongle as a connectivity and execution layer—so a vehicle can receive updates, report diagnostic data, and support service workflows without requiring a permanent embedded telematics upgrade.
Inside, the same cloud-to-edge pipeline that scales OTA in production environments applies here: a eSync Server for campaign orchestration/policy/audit, an eSync OTA Client with an eDatX Service for secure execution coordination, and an eSync Agent for ECU/protocol-specific flashing and validation.
The dongle can capture DTCs plus targeted logs during intermittent issues, then upload when connectivity returns—supporting faster root-cause identification and better fix-first-time performance.
The external OBD use case makes use of an Agentic AI to dynamically reconfigure itself for different in-vehicle network timing—enabling one dongle to serve multiple vehicle types/campaigns without manual reconfiguration.
The difference between a dongle concept and an operational system is policy, auditability, and repeatability. In Excelfore’s manufacturing focused white paper, the same “plug-and-safe gateway/OBD device” concept replaces per-station laptops/USB media and executes campaigns under policy—with automatic logging and the ability to shift execution points when a station is unavailable.
That matters for service centers at dealerships too: you want vehicle-specific control, traceable outcomes, and a clean audit trail—without depending on ad-hoc tools.